Identifying vulnerable communities

Now, more than ever, Local Government (and the community services groups they partner with) need to understand the demographic profile of their local area so they can deliver appropriate services where they are needed most.

Choose your local government area from the menu to see if your community has any of these demographic vulnerabilities.


Which parts of Australia have the highest proportion of population aged 65+?

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The right services where they're needed

We can help you understand the population of your area, so you can deliver appropriate services where they're needed most.

JobSeeker: a new lens on vulnerable communities

Between March and May 2020, there was an 85% increase in the number of people receiving the JobSeeker or Youth allowance program.

These figures give us a new lens through which we can understand demographic vulnerability in our communities.

Which areas have had the greatest increase in people accessing JobSeeker / Youth allowance payments?

What are the demographic characteristics of JobSeeker 'hotspots'?

This is an excerpt from Nenad's full blog in which he looks at the demographic profile of other Jobseeker hotspots including Brunswick (Vic), Liverpool (NSW), Perth (WA) and Surfers Paradise (Qld).

Located in the City of Casey, around 45km southeast of Melbourne’s CBD, Cranbourne East is a growth area suburb with many young families looking for affordable private housing and a community where they can start or grow their family.

It is the SA2 which has seen the largest total increase in JobSeeker/Youth Allowance recipients in Australia since March 2020, an increase from 1,057 in March, to 2,936 in May 2020 (+1,879).

Almost 11% of residents aged 15-64 in the Cranbourne East SA2 are now recipients of JobSeeker or the Youth Allowance.

What makes Cranbourne East stand out the most from a socioeconomic perspective is the share of residents who are employed in the most affected industries (71% compared to 46% in Victoria). As this is a growth area where 57% of households are mortgaged, there is an expected lower level of renting tenure and lower share of part-time workers while other metrics are relatively similar to Victoria.

The large increase in JobSeeker recipients living in mortgaged households may push some of them into mortgage stress, where a household struggles to service a mortgage. The industry sectors that many Cranbourne East residents work in are ones who have seen disproportionately higher numbers of job losses in the past two months.

See JobSeeker data for your area

How many people in your area are on JobSeeker?

How has this changed and how does it compare to elsewhere?

We have added JobSeeker data to our community profiles for over 300 local government areas across Australia.

Video tutorials

Using your social atlas to identify and understand vulnerable groups in your community

Using the social atlas to identify the location of vulnerable communities in your area

Nenad uses our social atlas to identify which parts of the Darebin local government area have the highest densities of people with a need for assistance due to disability – one among many measures of vulnerability.

Broadcasting to hard-to-reach groups in your community

If you’re responsible for getting out a public health message about coronavirus, how do you make sure everyone gets the message?

Getting important information about the latest guidelines and policies to hard to reach communities such as non-English speakers or people without an internet connection is both important and a known challenge.

Nenad shows you how to use our social atlas to identify these groups in your community.

More from Nenad on vulnerable communities


Throughout the COVID-19 crisis, Nenad has been writing about vulnerable communities - how to find them and understand their needs in order to deliver services where they're needed most.